Operations Specialist

About Nebius

Nebius is a Nasdaq-listed tech company that aims to become one of the world’s leading AI infrastructure providers. Headquartered in Amsterdam, we have R&D and commercial hubs across the US, Europe and Israel. 

We build full-stack AI infrastructure to service the explosive growth of the global AI industry, including large-scale GPU clusters, cloud platforms and tools and services for developers. Our 500 employees include around 400 highly skilled engineers with a proven track record of developing world-class hardware and software solutions across cloud and AI/ML.  

We are rapidly growing our infrastructure network with an ambitious investment program to build out data centers and colocations in the US and Europe. A Reference Platform NVIDIA Cloud Partner, Nebius’ AI-native cloud platform provides high-end infrastructure and tools for training, fine-tuning and inference.  

Nebius is growing fast, and we’re always looking for the best talent to join our company. Along with highly competitive compensation and extensive opportunities for professional development, we offer a dynamic work environment where innovation, creativity and teamwork are highly prized and open up exciting new opportunities. As an equal opportunity employer, we are committed to fostering a diverse and inclusive workplace, where all applicants are given fair consideration and every team member is empowered to contribute to their fullest potential. 

We are looking for a Sales Operations Specialist to help streamline our sales processes, manage payments, and collaborate closely with internal teams to ensure smooth operations. If you’re detail-oriented, love working with data, numbers, and enjoy collaborating with others, this role is for you!

Key Responsibilities:

Managing Sales Documents:

• Create and process sales-related documents such as contracts, invoices, and other necessary paperwork.

• Ensure all documents are signed and properly stored.

• Work with clients and internal teams to confirm the details and accuracy of documents.

Payment Monitoring:

• Track client payments according to issued invoices.

• Send reminders to clients about overdue or partial payments.

• Prepare regular reports on payment statuses for internal teams.

Billing:

• Set up client terms and conditions in the billing system.

• Work with the billing team to resolve payment issues, refunds, and adjustments.

• Ensure everything is correct and set up for clients’ accounts.

Working with Cross-Functional Teams:

• Collaborate with Sales, Support and Finance to address client issues.

• Ensure smooth communication between departments for efficient problem-solving.

Requirements:

• 1+ year of experience in sales operations or a similar role.

• Proficiency with NetSuite and Jira.

• Strong communication and organizational skills.

• Detail-oriented, fast learner, and good at handling multiple tasks.

• Conversational fluency English.

What we offer 

• Competitive salary and comprehensive benefits package.

• Opportunities for professional growth within Nebius.

• Hybrid working arrangements.

• A dynamic and collaborative work environment that values initiative and innovation.

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!