Account Manager (Fully Remote)

Legal protects 90% of enterprise value. In most organisations, it’s still slow, expensive, and stretched impossibly thin — one lawyer for every 500 employees. Nine out of ten legal tasks go unsupported.

Plexus is the Legal Operating System for the modern enterprise. We help in-house legal teams automate and scale legal work across the business — faster, with less cost, and less risk.

We’re trusted by Coca-Cola, Nike, L’Oréal, PepsiCo, Woolworths, and Asahi. Our clients report 65% productivity gains.

We’re not a law firm. We’re not a traditional software company. We’re building something new — and we’re not done yet.

The Role

Plexus has a growing portfolio of US and European enterprise accounts that need a commercially sharp operator to own them end-to-end.

This is not a service role. It is a revenue role — deepening relationships, driving expansion into new modules, and securing renewals across complex, multi-stakeholder accounts.

This is a remote position. The person who thrives here is self-directed, commercially hungry, and finds a way without waiting to be unblocked.

What You’ll Do

• Own renewal and expansion performance across a defined portfolio of US and European accounts

• Drive module expansion using a structured discovery-to-demo process

• Build multi-threaded relationships in every key account — economic buyer, day-to-day contact, and executive sponsor

• Identify and action at-risk accounts early

• Lead commercial reviews that connect platform value to customer outcomes

• Deliver competitive and market intelligence back to the Commercial team

What We’re Looking For

Non-negotiables

• Proven commercial track record — you’ve owned renewals, run expansion motions, and navigated negotiations

• Commercially accountable — you take genuine ownership of your portfolio’s performance

• Executive presence — comfortable at GC and C-suite level, invited into strategic conversations

• Self-directed — comfortable operating remotely and autonomously

Ideal but flexible

• SaaS or professional services background in Account Management or a commercial role

• Structured sales methodology training — Challenger, MEDDIC, or equivalent

• Experience with senior legal, procurement, or digital stakeholders in complex enterprise accounts

• Genuinely curious about AI and already using it to create leverage — whether self-initiated or employer-supported

Why Plexus

• A portfolio of genuinely complex enterprise accounts — not transactional renewals

• Module expansion is the core challenge — real consultative selling, not order-taking

• AI tooling and automation so you spend time on revenue, not administration

• A commercial leadership path for the person who performs — the timeline isn’t rigid, but the intent is real

• A culture that rewards ownership and straight communication

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.