Vice President of Sales

Who We Are

Searchspring provides ecommerce retailers with the industry leading software platform for site search, product merchandising, and personalization. With offices in San Antonio, Denver, Colorado Springs, Portland, Toronto, and remote across the globe, Searchspring employees are dedicated to fostering an environment that enables everyone to thrive, both personally and professionally, and feel supported, engaged, and valued, every step of the way.

Backed by a growth equity firm with extensive resources and expertise in helping software and technology companies navigate transformational growth, Searchspring helps our customers, like PuraVida, Fabletics, SKIMS, West Elm, Specialized, and RipCurl increase cart size, conversion, and repeat customers. Join us as we change the way the world shops online and achieve our mission to deliver the ultimate shopper experience. 

What You’ll Do 

The Vice President of Sales will play a vital role in leading, developing, motivating and coaching the sales team to meet growth targets and secure Searchspring’s market position as the #1 search, merchandising and personalization platform provider for ecommerce businesses. This front-line sales leadership role is responsible for managing a team of Account Executives with a focus on consistent month-over-month performance to plan. The ideal candidate will have a proven track record of successfully scaling revenue while creating and implementing effective sales strategies and building out the sales playbook for success. This is an excellent opportunity for a self-starter who thrives in a fast-paced environment and has a passion for sales.

Planning, monitoring progress, daily coaching, and data collection and analysis skills are critical to the success of this role. The ideal candidate is a coach that has a strong desire to lead through mentorship, understands accountability, and has a high level of personal and professional drive and persistence. The VP of Sales duties include hitting monthly, quarterly and annual targets and the successful execution of the sales strategy to hit the company’s financial targets. The VP of Sales should have a strong understanding of customer needs, trends, personas, vertical market strategies and how to foster and develop value-based sales positioning in order to win business. Experience scaling a business from $25M to $50M in three years is a plus.

Further, the ideal candidate is a dynamic, results-driven, operationally-minded leader that is an exceptional coach and motivator of people, driving execution and sales excellence, who will tenaciously increase pipeline volume, sales velocity and revenue via closed won business. This leader will closely align with the company’s marketing and partnerships teams to build a revenue engine that scales with the business as we focus on market share expansion as ecommerce businesses continue to flourish in the SMB market.

This position will report directly to the Chief Sales and Marketing Officer.

How You Will Succeed

• Create and implement strategic sales programs that successfully meet business objectives; responsible for growing pipeline and meeting revenue targets through outbound outreach and inbound lead management.

• Build and scale a high-performing and growing team; recruit, train and develop team members for success; iterate the sales process and methodology to optimize performance.

• Maintain forecasting models with a confidence of +/- 10% to beginning of month commitments.

• Manage a sales team in a structured sales environment to ensure goals are met, nurturing your team to have a real desire to be the best and fostering a culture of “winning together,” transforming the sales team through proactive leadership and team empowerment. 

• Inspire, engage, motivate and enable your team; coach them on best practices, provide product knowledge, review and assess performance, build employee capacity, support their professional development and optimize their contribution to the company. Assess the strengths and weaknesses of the sales team and manage each individual accordingly.

• Lead daily, weekly, and monthly meetings with the sales team, your peers in other functional areas, and company leadership.

• Manage reports and dashboards to ensure your results can be easily understood by your team and the stakeholders throughout the organization.

• Ensure the team is consistently leveraging our value-selling methodology and has a deep command of the message; regularly shadow and debrief calls across the team to ensure ongoing development and adoption of current key messaging and priorities.

• Demonstrate what success looks like through strong personal understanding of selling our products; you will be active and “in the room” supporting your team to help close business and will lead by example.

• Work cross-functionally with other leaders in the organization to represent and advocate the needs of the sales organization and work to establish productive partnerships.

• Partner closely with the Marketing and Partnership Teams to consistently identify opportunities and align on strategic initiatives, campaigns, and tactics.

• Drive sales-side execution against coordinated campaigns and pipeline development programs and initiatives with Marketing; conversely ensure Marketing campaigns and programs are built with an understanding of key sales priorities and feedback from the team; work with Marketing to define signals, indicators, and messaging to find the right prospects, at the right time; collaborate to align team process and strategy for vertical targeting.

• Partner with the Revenue Operations Team to shape data gathering and reporting to meet operational needs. 

Your Work DNA 

• You are a strong, articulate, natural leader, able to successfully motivate and challenge a team of talented and creative people at all levels of the organization. 

• You care deeply about the success of each individual on your team and work alongside them on personal development plans that align with their professional aspirations.

• You seek to understand the why behind the ask and then use data to inform next-best actions. 

• You are a process and detail-oriented person who can develop a hypothesis and then execute next-best actions as you learn and iterate to achieve desired results. 

• You possess an internal competitiveness and natural curiosity to constantly strive for improved results. 

• You are a multi-product, high velocity sales guru capable of building and scaling a high-performing sales organization.

• You thrive in a role where the entire organization is counting on you and your team to achieve their goals.

• You are a data geek and think both strategically and analytically, and are disciplined about measuring everything you and your team do.

• You love the fast-paced environment of a growth-stage company, and possess a scrappy, hands-on, roll-up-your-sleeves approach.

• You are both a player and a coach, willing to manage a team as well as perform a lot of the heavy-lifting yourself.

• You can build programs from the ground up, as well as iterate legacy programs for continuous improvement.  

What We’re Looking For

• 10+ years’ experience in a senior-level sales role, leading a successful sales team of at least 5 people with a demonstrated track record of achievement; SaaS to SMB experience highly preferred.

• Build, maintain and effectively manage a healthy sales pipeline; accurately forecast sales results.

• Thorough understanding of the lead funnel and stages; proven history of managing prospects from the top of the funnel through to the bottom of the funnel and the levers to pull at each stage to complete a full sales cycle.

• Experience creating a culture of learning and collaboration wherever you are. Leading by example, you challenge yourself to learn and empower others by sharing your experience.

• Proficient at role modeling and shadowing and coaching others in prospecting, lead qualification and sales development generally; effective educator passionate about proliferating best practices across your organization.

• Demonstrated understanding of sales team KPI management and how to effectively manage sales individuals to success through activity tracking and measurement.

• Strong affinity for the customer experience, your approach puts the customer first and you know that a customer’s success is our success.

• Power user of Salesforce.com to manage and forecast sales opportunities; proficient using other modern sales prospecting tools and other technology.

• Understands the modern buyer and positioning business value over product features. Leverages current best practices and tool sets for prospecting and opportunity identification and qualification.

• Resourceful, with practical problem-solving skills, including high emotional intelligence to manage stress and diffuse difficult situations.

• Bachelor’s degree in business or related field or equivalent work experience.

Benefits and Company Perks

• Open PTO 

• Company-paid health, dental, and vision insurance

• Medical and dependent care flexible spending accounts (FSA)

• Company-paid Short Term and Long Term Disability coverage

• Company-paid Life and AD&D coverage 

• Voluntary benefits, including critical illness, accident insurance, legal services, and pet insurance

• 401(k) plan with employer match

• Continuing education stipend

• Charitable donation matching 

• Remote work allowed

Searchspring is an equal-opportunity employer and proud to foster a workplace free from discrimination and harassment. We strongly believe that diverse backgrounds, experiences, and perspectives are essential in cultivating an inclusive culture and building an innovative, successful organization. All qualified applicants are considered for employment, without regard to age, race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status. If you require accommodation during the application process, please don't hesitate to contact us