About Vaayu

Vaayu is on a mission to decarbonise retail by helping brands (from fashion and beauty to consumer goods, health and beyond) to track, cut and credibly communicate their climate impact in real time. Our science-based platform provides granular, automated and accurate carbon calculations, powered by over 600,000 activity-based data points that make it easy for brands to understand their emissions and take action throughout the value chain to meet their reduction targets.

We believe in the power of technology as a force for good and are looking for game-changers from across Europe (or equivalent time zones) who share our vision of helping retailers reduce 1 gigaton of emissions by 2030. If you want to work at a purpose-driven startup and be part of a team defining state-of-the-art technology that drives down carbon emissions at scale, we'd love to hear from you.

Our Values

Environmental. The Earth is our protagonist. Protecting it is at the center of everything we do.
Collaborative. Climate change affects us all. By working collaboratively we know we can make a difference within retail, and beyond.
Honest. Our voice is informative and authentic. We want to share what we are working on, be open about the challenges, and build an ecosystem that creates change.

About the Solutions Engineer role

The Solutions Engineer is a central expert role within Vaayu, working at the intersection of technology, sales, customer success and product development. The Solutions Engineer is a subject matter expert in our quickly growing impact driven-startup. The candidate will support the sales team during technical customer evaluations, assist the customers during the implementation process, and help the entire company in documenting technical details of the enterprise software platform for external audiences.

In this role, you will work closely with potential and existing enterprise customers to help them better understand Vaayu's technology and how it connects to their existing solutions, to support the client in reaching their sustainability mission. You will play a key role in the success of complex deals, request for proposal (RFP) submissions, and successful customer implementations. Ultimately, you will be contributing to improved environmental impact calculations, reductions and transparency.

A successful candidate is highly collaborative as they work in an intersection of multiple departments, have excellent communication skills as they will both present to and prepare materials for potential and existing customers, and enjoy working on solutions to complex problems as we are helping brands tackle one of the most important challenges of our lifetime.

This is a fully remote role based in Europe. The candidate will report to the Technology and the Business Development teams.

Key Responsibilities

Collaborate with the sales team to understand customer's technical requirements and provide sales support both before and during calls
Deliver client-specific product demonstrations and answers to tech related questions
Support the sales team in answering RFPs, IT questionnaires, and security documentation
Provide hands-on support to the customer success team during customer onboarding and implementation phases
Record technical requirements and relay feedback back to the product team
Assist in creating both internal and external documentation and presentations

Preferred Experience

Previous experience in a technical role, such as System or Infrastructure Administrator, Systems Engineer, or a similar role that required technical skills and understanding
Minimum 2-3 years of previous experience working as a Solutions Engineer, preferably in a B2B software business
Bachelor’s degree in Computer Science, Engineering, or a related field. We are open to learning about expertise gathered with other methods than degrees as well

Preferred Skills

Fluency in English, both written and spoken. Additional major European languages are considered a plus
Excellent communication and presentation skills with the ability to convey technical information effectively
Ability to think strategically, assisting the team in meeting sales targets
Excellent organizational skills, with the ability to write effective and clear technical documentation
Passion for sustainability and a desire to contribute to meaningful environmental impact

Nice to have

Experience working within the environmental sustainability space in one way or another, including any relevant courses
Experience from a high-growth SaaS company or a funded startup
Exposure to AI technologies and their application in solving business problems

Main Benefits

Enjoy being part of a young, dynamic and innovative team of passionate experts who are committed to making a positive impact on our planet
Team offsites for enhancing team-building and collaboration. Previous offsites have taken place in locations such as Barcelona, Valencia and Mallorca
Remote-first employment, with the opportunity to work remotely anywhere in Europe
Co-working budget in case you would like to occasionally work outside of your house
Learning and development budget in case you would like to further educate yourself in relevant topics, such as environmental sustainability
Enjoy 26 days paid leave with an additional day for every year of employment (up to 30 days)
Employee stock options

Solutions Engineer