Ad Operations Specialist – Contractor

Who we are: Founded in 2001, Vivid Seats (NASDAQ: SEAT) is a leading online ticket marketplace committed to becoming the ultimate partner for connecting fans to the live events, artists, and teams they love. We believe in the power of experiences and are fiercely dedicated to building products that inspire human connections. Named as one of Built In's top places to work in 2024, we believe that our People are our greatest competitive advantage. To support our People, we have built a company culture that empowers our employees to embrace challenges, encourages unity through collaboration, and seeks to constantly evolve by leveraging data and inspiring innovation.

Ad Operations Specialist – Contractor Opportunity

Start Date: ASAP

Hours: 20-40 hours/month

Rate: Negotiable based on experience

Commitment: 3 months with potential for extension

Location: Remote

What you will bring and do:

• General ad operations and ad technology oversight

• Manage tagging, trafficking, and general stewardship for linear, TV, radio and audio, and digital media campaigns

• Manage and implement Campaign Manager and third-party ad trafficking

• Troubleshoot technical issues with ad placement trafficking, campaign delivery, 3rd party, and more as needed

• Document, update, and maintain ad specifications, trafficking procedures, and workflow processes for accounts

• Work with external partners and media to provide trafficking instructions, creative, tags, and more

• Ensure SLAs are met

• Confirm guarantees are met and reconcile any differences 

• Create UTM links for digital trafficking 

• Provide updated specs to Creative team as necessary

• Ensure completion of campaign setup and execution

Qualifications

• Agency experience with ad serving platforms and ad trafficking processes (CM360 and Google Ads UI experience preferred)

• Ideal candidate will also have previous experience with in-house ad operations

• Experience working with large media entities and publishers

• Strong attention to detail and accuracy

• Ability to manage multiple campaigns at a time

• Event / Sports Industry is a plus but not required!

Our Commitment: 
We are an equal opportunity employer that values the critical importance of a diverse workforce and sense of belonging. Many of our roles have flexible requirements and we encourage you to apply regardless of whether you meet every qualification.