VIP Account Manager

Work with the best

WOO Network was incubated by Kronos Research, connecting traders, exchanges, institutions, and DeFi platforms with democratized access to the best-in-class liquidity and trading execution at zero or low cost.

The opportunity to work with individuals who are both driven and talented is few and far between. At WOO Network we believe that Web3 is all about breaking down barriers and bringing people together closer than ever before. Our mission of progressing decentralization in an industry that stands at the forefront of innovation has fostered an environment of ingenuity, perseverance, and fulfilment.

Company Mission and Vision

To inspire confidence, higher performance and joy in every user.

We are building a world where we have more freedom and control over our finances. United by our innovative spirit and obsession with better design, we open access to the most compelling opportunities along with the tools to capture them.

Our DNA

Integrity - We act with integrity at every turn.
Innovation - We never give up seeking creative ways.
Teamwork - We value each other’s efforts.
Openness - We are transparent with our processes.
Courage - We are not afraid of mistakes.
Urgency - We seize fleeting opportunities timely.

Picture a Tuesday morning at your current job. You use your judgement effectively to spot a solution for an apparent issue. The issue lies in an area that may not be in your jurisdiction, but you decide to offer your opinion anyway, however you struggle to have your voice heard. This is what we strive to change in the working environment at WOO Network. Your voice and opinions are always valued, and we work hard to maintain a culture that is flat, inclusive, and empowering.

A Glimpse into Your Future at WOO

Are you looking to be a part of an ambitious company in the blockchain industry and contribute to the cryptocurrency revolution that is changing the world?

WOO Network is looking for a seasoned VIP Account Manager. As a VIP Account Manager, you will be one of the key people responsible for providing the customers with liquidity and the best execution.

What will you do?

• Maintain and develop key account relationships to bring our products and services more readily available to our VIP customers.

• Understand the customers’ needs and attend to trading needs.

• Retain, recover and expand our existing VIP user base.

• Detect improvement opportunities and implement your ideas.

• Identify and monitor data-driven metrics to measure and improve our reach.

• Be a key member in crisis communications, helping deliver transparent messages that enhance trust with our users and community.

What about you?

• A customer-centric person with at least 3 years of experience in relationship management.

• Knowledge of cryptocurrency/trading is a must.

• Excellent analytical and financial skills, with strong attention to detail.

• Collaborate and communicate with stakeholders well.

• Confident with using data to generate insights on your own. You know how to leverage data to make decisions and drive improvements.

• You have a true passion for crypto/blockchain.

Who will you be working with?

• Maintain close collaboration with Marketing & Community, Operations, Product, Legal and Support Teams.

What challenges will you face?

• Fast-paced working environment.

• Learning ability and communication skills.

• Self-management ability and a team working with people from different countries.

Interested in Learning More?

• Our hiring process begins by meeting with our People Team, who help facilitate the process of placing you in your new role. You can expect to share your experience and ideas in online video interviews with our hiring team, made up of management and potential new colleagues.

• If you have experience in developing trading systems or financial-related products is a plus.

• You can prepare for this interview by mentally organizing your strategies and opinions on topics such as Web3, cryptocurrency trading platforms, and your vision of how to succeed. 

• Share this! Don’t be afraid of friends or co-workers stealing this job! If you are amazing and smart we will find a place for you. Check out our External Referral Incentives Program as well. (https://boards.greenhouse.io/wooreferral/jobs/4698841003?utm_source=linkedin)