Chief of Staff, Clover Care Services

The Clover Care Services organization delivers proactive support and care to our members through our Clover Home Care teams, and quality improvement services to our insurance plan providers on Clover Assistant through our New Jersey-based managed service organization (MSO). We have built one of the most proactive, data-driven health care services platforms in New Jersey and are excited about the future of technology and how it impacts our ability to bring transformative results to both patients and providers.

Clover Health is looking for a dynamic Chief of Staff to support the CEO of our Clover Care Services division. This pivotal role will serve as the executive's right hand and will facilitate deep communication across all groups. You will be responsible for keeping the executive apprised of key initiatives and projects, jumping in to move things forward wherever necessary. The right person must be a data-driven, creative problem-solver with exceptional organizational and communication skills who is capable of influencing wide-scale projects and is passionate about our mission.

As a Chief of Staff, Clover Care Services, you will:

• Apply a data-driven approach to solving problems, leveraging business acumen and strategic thinking to guide decision making processes.

• Support and build cross-functional relationships with key partners across the organization, motivating teams and individuals to achieve goals while enforcing accountability.

• Align initiatives with core business objectives, establishing and optimizing processes to drive measurable progress and growth.

• Provide regular status updates to the CEO on key projects and initiatives, proactively identifying and removing obstacles and pivoting quickly to shifting priorities.

• Create and deliver high-impact executive presentations and communication strategies for internal and external stakeholders.

• Manage and maintain highly confidential and sensitive information.

Success in this role looks like:

• In your first 90 days, you will:

  • Establish a framework for aligning the Clover Care Services team on strategic priorities.

  • Successfully manage and deliver on a few high-priority projects or initiatives.

  • Create a template for sharing the division to internal and external stakeholders.

• After 6 months you will:

  • Successfully oversee multiple projects, demonstrating the ability to manage complex, high-impact initiatives.

  • Provide consistent, high-quality support to the CEO, including strategic planning, meeting preparation, and issue resolution.

• Future success in this role includes:

  • Strategic Impact: Play a pivotal role in shaping and executing the company’s strategic vision; demonstrate significant contributions to the company’s growth, profitability, and market position.

  • Organizational Development: Foster a culture of continuous improvement, innovation, and excellence within the organization.

You should get in touch if:

• You have 7+ years of experience in management consulting, healthcare strategy, or a related field. 

• You have a Bachelor’s degree in business, finance, economics, or a related field. An advanced degree (MBA, MHA) is a plus.

• You have strong project management skills, with a proven track record of leading complex projects from start to finish.

• You have exceptional analytical and quantitative problem-solving abilities and are familiar with financial statements, calculating core business metrics, and have strong research skills.

• You have excellent communication skills, with demonstrated ability to articulate complex information effectively to various stakeholders.

• You possess high emotional intelligence and can motivate and influence others effectively.

• You are proficient in Excel, Google Suite, SQL, and other data analysis tools.

• You are a highly motivated self-starter with the ability to work effectively with people at all levels in an organization.

• You have high ethical standards, meticulous attention to detail and thrive in a fast-paced and dynamic environment.

Benefits Overview:

• Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.

• Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.

• Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location. 

• Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.

Additional Perks:

• Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities

• Reimbursement for office setup expenses

• Monthly cell phone & internet stipend

• Remote-first culture, enabling collaboration with global teams

• Paid parental leave for all new parents

• And much more!

#LI-Remote

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are an E-Verify company.

A reasonable estimate of the base salary range for this role is $110,000 to $187,000. Final pay is based on several factors including but not limited to internal equity, market data, and the applicant’s education, work experience, certifications, etc.

About Clover:

We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.

We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.

From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.