Repairs Coordinator

About Homeward

Homeward takes the “what ifs” out of homebuying by creating financial products that give buyers and sellers certainty and convenience. We’re a fast-paced, remote-first real estate startup that partners with real estate agents to offer innovative products and services, helping clients buy with cash, sell with certainty, and time their move, regardless of the market.

Founder and CEO Tim Heyl, owner of one of the fastest-growing agent teams in the country, started Homeward in 2018 to fix the antiquated and broken real estate process. Today, we offer bundled cash offers, mortgage, and title services in 13 states, enabling buyers and sellers to move with certainty and convenience.

We’re a fully remote company with a diverse team spread across several countries — grounded in three core values: The Golden Rule, One Team One Dream, and Calm Focus.

About the Opportunity

The Repairs Coordinator is responsible for managing and overseeing repair and maintenance projects for residential properties. This role involves coordinating with vendors and contractors, ensuring timely completion of repairs, and maintaining quality standards.

This is a temporary role lasting up to 6 months, with the opportunity to become permanent at the 6-month mark.

• Schedule: 40 hours/week, Monday to Friday (8am–5pm CT, MT, or PT)

• Occasional weekend availability may be required

In This Role, You Will

• Manage accurate ordering, budget management, sequencing, tracking, statusing, escalations, and invoice reconciliation for repairs with local and national vendors

• Collect bids on make-readies

• Coordinate dates across vendors and homeowners (or internal team members) to ensure timely repair scheduling

• Efficiently onboard new vendors, collecting critical contact info and onboarding documents (liability waivers, W9s, etc.)

• Meet with vendor relationship managers to review quality issues, escalations, or process challenges, triaging based on urgency and impact

• Work with vendors to unblock repairs that are stuck or need additional support, providing leverage to Market Sales Agents and GMs

• Support Market Sales Agents through the repairs process as needed

• Prepare regular summary reports on project progress, budget, and issues that arise during the repair process

• Assist with other repairs and maintenance-related projects

What You’ll Bring

• 3+ years of experience in real estate or property management

• Experience working directly with a wide range of clients

• Strong understanding of construction and repair processes

• Excellent organizational and multitasking skills

• Strong communication and interpersonal skills

• Ability to work independently and as part of a team

Value-Driven Employee Experience

• The Golden Rule: Treat others the way we want to be treated. We don’t prioritize money or growth over people, and we practice empathy at every opportunity.

• Calm Focus: We focus on larger objectives rather than rushing from task to task, creating solutions our customers love.

• One Team, One Dream: We solve customer challenges holistically, collaborating across teams and our three affiliate companies — Homeward, Homeward Mortgage, and Homeward Title.