Executive Assistant - US EST

About Maze

Maze is a Series B-funded startup building the future of product research for modern teams. We're backed by some of the world's best funds and are a fully remote team working across 35+ countries.

Maze is the user research platform that empowers any company to build the right products faster, by making user insights available at the speed of product development.

We believe that companies that win are incorporating user insights at every stage of product development, where the organization is empowered to conduct research no matter what their maturity, and that Research can focus on high-value questions with the greatest impact.

Built for ease of use, Maze allows researchers, designers, and product managers to collect and share user insights when needed most, putting them at the center of every decision.

With Maze, companies can recruit the right participants effortlessly, conduct research autonomously, and analyze user insights that drive actual decisions.

About the Role:

Maze is seeking a highly organized Executive Assistant to support our CEO and collaborate closely with other senior leaders in the organization. In this pivotal role, you will be the right-hand person to our CEO, handling scheduling and calendaring to facilitate his initiatives, and to make sure he’s efficient and productive. You will ensure that our executive team remains aligned and focused on their deliverables, helping to keep track of their tasks and goals with great attention to detail. 

This role requires a diligent, detail-oriented individual with strong project management skills, cross-functional collaboration, and a passion for helping others succeed.

What You'll Do:

• Manage the CEO's calendar, providing recommendations on time management, prioritization, and business needs.

• Ensure the CEO is well-prepared for upcoming meetings, presentations, and projects by proactively gathering necessary materials in advance.

• Contribute to team meetings and off-sites by assisting with planning, taking notes, and driving relevant action items forward.

• Identify new and efficient methods to maximize the CEO’s time, including weekly reporting, goal tracking, and coordinating team meetings.

• Own the e-teams operating calendars, supporting recurring events such as All Hands meetings and quarterly goal-setting processes.

• Collaborate with internal teams to ensure cross-functional alignment on projects, company milestones, and internal events.

• Manage travel arrangements, including handling travel policies, visas, costs, and documentation.

What You'll Need:

• Experience as a remote Executive Assistant, demonstrating progressive responsibility, preferably within the SaaS industry. You thrive in a fast-paced, dynamic environment.

• Experience supporting executives and e-teams. You are skilled in building and managing relationships with senior leaders and understand executive needs, timelines and workflows. Your experience allows you to foresee and resolve challenges before they even happen, with a long-term perspective.

• Top-Notch Communicator: Exceptional ability in both verbal and written communication, capable of articulating concepts clearly and persuasively across all levels of the organization.

• Excellent Organizational and Project Management Skills: You will ensure the e-team is and stays on track - this requires you to be extremely organized, develop project plans and project meetings, hold others accountable to their deliverables, and document decisions. 

• Community-Builder and Influencer: Proven experience in fostering a positive and collaborative company culture in a remote environment and building strong, supportive communities internally.

• Ability to travel 3-4x per year to support in person events 

• Alignment with our values

Inclusivity and Pay

At Maze, we are dedicated to building an equitable, inclusive, and authentic workspace. Unique and diverse perspectives are welcomed, and continuous growth is encouraged. We believe that people are more than their resumes, so if your past experience looks different than the criteria listed, we'd still love to hear from you. We appreciate and celebrate non-traditional life routes and encourage you to apply should you connect with a job description or the Maze culture. 

Maze values transparency and it enables us to approach compensation equitably across the world. We are informed by data and regularly check our salary ranges (either United States or Rest of World) against other venture backed companies. Additionally, we are proud of our holistic and generous benefits offerings, included in every compensation package.

We typically target the low - mid point of the salary range to allow room for growth within the role. Your salary is dependent upon many factors, including years of experience, expertise, etc. During your first interview, you can expect to have an open conversation with your recruiter regarding your compensation expectations.

Why Maze is unique

• Early-stage startup: You will join an early-stage startup with less than 150 team members. This means you'll have the unique opportunity to directly impact success and help shape the future of Maze.

• Market disruption: We believe that the way companies build products is fundamentally broken and the user research market is ripe for disruption. For too long, companies have been forced to choose between rapid development without user insights or investing months into research before bringing products to market. But there's finally a groundswell building around a path forward that eliminates this compromise - and Maze is leading the charge.

• Product-market Fit: Maze is used by 100,000+ brands across 4,000 companies, from SMB to enterprises, and in the last fiscal year, we saw 6.5M questions answered, supporting 25K decisions

Benefits

• Health insurance with international coverage, vision, and dental: 100% of the team member premium paid

  • For some locations, coverage options vary, please see our benefits pages for more information

• Free access to proper mental health care, unlimited virtual therapy sessions (with a human) and 24/7 access to resources

• Life and Disability Insurance, 100% of the team member premium paid

• Flexible time off

• Meaningful equity

• Company retreats, fully paid for by Maze

• New MacBook (laptop), paid for by Maze

• Paid Family leave: 16 weeks for birth or adoptive parents

• $500/month to be used for dependent health insurance coverage

  • If you don't have dependents to add to your plan, you will still get access to this money to be used at your discretion to get the benefits that matter to you with our flexible a-maze-ing benefits - gym memberships, co-working spaces, food, travel, whatever!

• $1,500 remote work setup fund to ensure you can set up a productive work space

• Flexible work schedule where you manage your own working hours

• Monthly Bonus.ly points that are awarded to others to recognize teamwork, dedication and helpfulness - points can be cashed out for gift cards and more

• Virtual social engagements randomly throughout the year

• SWAG, we have some really cool swag

• Open, transparent culture that includes virtual: coffee chats, bi-weekly all-hands meetings, and more

Check out all of our a-maze-ing benefits here. 

Outreach Notice

We understand you might be excited about the job you’re applying for, we are excited you are interested! However, please refrain from reaching out to our current team members on LinkedIn for referrals. Our policy is that referrals can only be provided by team members who personally know the candidate. With the high volume of interest in our roles, contacting our team members who are not involved in recruitment can be overwhelming. Additionally, please avoid submitting support tickets regarding your application, as our support team is not involved in the hiring process. Rest assured, our recruitment team is diligently reviewing all applications and will reach out directly if there is a match.