Virtual Assistant - Cold Caller

About The Company

Panoptyc uses AI and manual review to detect theft at over 15,000 markets in the US. We serve Fortune 500 companies and SMBs alike. Our fully remote team has grown rapidly and we're looking to expand our team with top talent from around the world.

What We're Looking For

We're looking for a hungry, independent, and coachable cold caller who loves a challenge to help us grow our business through cold calling. Your role will play a vital part in generating prospects and setting discovery calls and demos if prospects sound interested. You must have a knack for doing outbound outreach and relationship-building activities. The position will start as contract-to-hire in a trial period to ensure it is a fit on both sides. This trial period can be full-time or part-time depending on your needs.

Tasks and Responsibilities

• Cold call people from a list of prospects/leads from the Growth Team

• Use scripts to provide information about product’s features, prices, etc., and present their benefits

• Persuade the prospects to sign up as paid consultants for Panoptyc by relating how their set of skills and experience meet our business needs

• Keep records of calls and record useful information by updating the CRM

Required skills and attributes 

• Proven experience as a telemarketer or similar sales/customer service role

• Proven track record of successfully meeting sales quotas preferably over the phone

• Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems

• Excellent communication and presentation skills

• Proficient in English

• Skilled in negotiation and dealing with complaints

• Persistent and results-oriented

• 1-2-year(s) experience in telemarketing or cold calling

• Excellent communication and presentation skills

• Good American English accent

Job Details

• Initial part-time status, and might convert to full-time depending on performance

• Able to work during US Eastern time zone

• Remote position

• Rate of $5-$10/hr, contingent to the successful candidate’s experience