Operations Manager

ProductWind is the first retail influencer marketing platform built specifically to help brands launch products on retail marketplaces like Amazon, Walmart, and BestBuy.

We help enterprise brands by using influencers to drive content, traffic, product feedback, and share of voice to ramp online sales faster.

E-Commerce Marketing today is broken. ProductWind brings technology to influencers to bring ROI back to marketing. We’re a small start-up that is profitable and growing extremely quickly. Come build the future of online marketing with us.

Role: Operations Manager

As an Operations Manager, you will play a critical role in ensuring ProductWind campaigns run smoothly, efficiently, and deliver measurable results for our enterprise clients.

You will be responsible for managing campaign performance, improving operational workflows, and serving as a key partner to Product, Engineering, and Client teams to scale our operations as the business grows.

This role sits at the intersection of campaign execution, client experience, data, and product improvement—and is ideal for someone who enjoys bringing structure, clarity, and optimization to complex systems.

What you’ll do

• Help manage campaign performance for top enterprise brands on ProductWind’s platform

• Directly support enterprise clients to ensure their campaigns are running smoothly and delivering expected outcomes

• Work closely with the Head of Product and engineering teams to identify opportunities to improve our product and campaign management systems

• Streamline and document operational processes for how campaigns are launched, managed, and optimized

• Monitor campaign data and performance metrics to surface insights, risks, and opportunities

• Provide data-informed insights and reporting to highlight the effectiveness of ProductWind campaigns

• Act as a bridge between Operations, Product, Engineering, and Client teams to ensure alignment and execution excellence

The ideal candidate

• Experience managing operational workflows, campaigns, or programs in a fast-paced, client-facing environment

• Strong analytical mindset with the ability to interpret campaign data and translate it into actionable insights

• Experience working cross-functionally with product managers, engineers, and client teams

• Highly organized with strong attention to detail and process discipline

• Comfortable managing multiple campaigns, stakeholders, and priorities simultaneously

• Excellent written and verbal communication skills

• Ability to thrive in a fast-paced, early-stage startup environment by staying nimble, scrappy, and adaptable

• Critical thinker, fast learner, and strong collaborator

• Positive, can-do attitude; energized by solving operational challenges even in ambiguous situations

Opportunity & affirmative action

ProductWind is an inclusive and diversity-friendly employer. We value difference, promote equality, and challenge discrimination, enhancing our organizational capability.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, color, ethnicity, gender, gender identity, religion, sexual orientation, age, veteran status, or other categories protected by law.

Benefits

• Generous paid leave

• Choice of medical insurance (US and Canada)